FAQ

How does it work?

Please take a look at 'Tree Hire' page
Are all the trees you hire living?

Yes! All our trees are live! They are growing, living plants. Our trees are not perfect but we think that is what makes them beautiful. This also means that the Cherry trees will only be in blossom for a few weeks during May. Which means they might not be in bloom for you event. This also means that our trees are not all identical but this adds to the charm of them.
Do I need to pay a deposit and when will it be refunded?

Yes, there is a damage deposit for your hire, this covers any damage to the trees whilst they are in your care. This includes damange to pots, pebbles and damage or breakages to the major limbs of the tree. This will be refunded within 14 days of collecting your hire trees. Christmas Tree Hire - the damage deposit is 50% of your hire charge and is payable upfront. This will be refunded within 14 days of us collecting a healthy tree with no damage. We make allowances for reasonable 'wear and tear' from decorations but damage and breakages to the main large branches will be charged for.
Do I need to water the trees whilst I have them on hire?

Yes please! We will leave you with full care instuctions for the trees depending on where they are being placed, time of year and weather. Most hires over a weekend should not need too much watering unless they will be outside in very sunny weather.
Is there a charge for delivery of Christmas Trees

Delivery and collection is free for Christmas Tree hire within a 10 mile radius of Crewkerne. Any further then 45p per mile charge will be added each way for collection and delivery. So 15 miles from Crewkerne will be £9.
What type of Christmas Trees are they?

Nordman Fir, non drop.
How do I look after my Christmas Tree

It is very simple so don't worry. But we have a dedicated page witih all the answers here